Identity and contact details of the data controller
La Casona de Castilnovo, S.L. (hereinafter, “La Casona de Castilnovo”), domiciled at Calle La Fuente 6, 40318 Valdesaz, Segovia, Spain, with CIF B40275299, is the data controller, for the purposes of applicable data protection laws and regulations.
Data processed, legal basis and purposes of the processing
Personal data, which “La Casona de Castilnovo” collects and processes, mainly includes: first and last name, email address, postal address, telephone or mobile number, ID or Passport, preferences and interests, browsing patterns as well as connection records. This data will be collected either with your explicit consent or when necessary for the processing of inquiries, reservations and/or accommodations.
Data needs to be collected to:
* Answer questions you send via email
* Manage and optimize customer relationship
* Subject to your consent: send you information about our offers, news and events
*Perform statistics
* Comply with the obligations that, as a hotel establishment, we have to comply with the authorities and law enforcement authorities of the state. (High in computer systems).
Recipients of the data
The data you provide will be processed by “La Casona de Castilnovo”. They will not be transferred or made available to any third party unless required to do so by law, legal provision or court ruling, or if such disclosure is necessary to ensure the protection and defense of their rights.
Your rights
In accordance with applicable data protection laws and regulations, you have the right to request access, rectification and cancellation of your data, or restriction of processing, and to object to such processing, as well as the right of data portability to the extent applicable. You may also object to the use of your data to create your customer profile; in this case you will no longer be able to enjoy personalized offers or services.
These rights can be exercised directly with “La Casona de Castilnovo” by contacting us via the email address info@lacasonadecastilnovo.com. In addition, at any time you may request that we stop sending you information about our offers, news or events using the hypertext link designated for this purpose included in each email we send you. You can also contact us by post, writing to La Casona de Castilnovo, C/ Fuente No6 40318 Valdesaz, Segovia, Spain.
Period of storage of your data
Data relating to consultations, reservations and/or accommodation will be kept by “La Casona de Castilnovo” for a period of time, which will not exceed the applicable legal limitation periods.